The support center is the private document domain of Sm8rtHealth LLP.
It is provided as a knowledge base for Clients and Vendors.
You will require credentials to view or access for some documents.
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Workbench: Applications
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Workbench: Underwriting
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Business Continuity Plan and Disaster Recovery
- Purpose and objectives
- Business continuity planning
- Risk management plan summary (Prevention)
- Monitoring
- Key client contacts
- External and vendor contacts
- Maintenance and system disruption plans
- Backup plan for production environments
- Document storage and access
- Incident response plans
- Website not responding
- Application error or bug
- Application security or privacy breach
- Backup and restore failure
- Premises access denied
- Recovery time objectives (RTO)
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Software Development Life Cycle Program “SDLCP”
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Solutions Architecture
- Purpose and business context
- Sm8rtHealth – Application Overview
- Overview
- Design Criteria
- Software Stack
- Underwriting Gateway API
- AWS Hosting View
- Code Integration and Deployment View
- Scalability
- Backups and Disaster Recovery
- Application and Workflow Service Terms
- Sm8rtHealth – Design Security Principles
- Sm8rtHealth – Application Methods of Operation
- Introduction
- Raw response (Json output)
- Launch page and run-time
- Question flows
- Completed applications
- Sm8rtHealth – Workbench Overview
- Rule maintenance and data integrity
- Change control management
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Access Controls
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Toolbox of Assets
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Vulnerability Management
- Risk management framework
- Vulnerability program
- User and administrator access controls
- AWS Network Security
- AWS’s shared responsibility model for security
- CloudTrail security configurations policy
- Identity and Access Management (IAM) policy
- Hosting checklist
- Backup and disaster recovery arrangements
- Data Security and Management