| Type of work | Work description |
| Unplanned maintenance | Bug fixing and remediation of the Sm8rtHealth software as required, in accordance with priorities |
| Planned maintenance | Periodic, scheduled updating of the software stack (e.g.: .Net Core, Angular, Typescript) to the latest version Implementing security patches as advised Updating AWS configuration to improve security and efficiency |
| Software creation or modification | Creating new software features or making changes to existing software features in relation to the platform in accordance with a statement of work |