Frequently Asked Questions

Got questions? We have answers to help you out.

In a nutshell, we use AI to enable smarter and faster risk assesments. AI automates repetitive underwriting tasks within a framework set by the Sm8rtHealth rules engine.

Multi-tenant service, where each client pays a monthly service fee for hosting and a set amount of mainenance hours. Lever off the benefit of new features released in the common code and ever evolving security and hosting enhancements.

Protecting your data is a core priority for us. We do not store any personally identifiable information (PII) in our cloud service. Instead, we use secure tokens to initiate and manage application processes, ensuring sensitive data is never directly exposed.

All data is automatically scrubbed after a defined period, minimizing retention and reducing risk. Additionally, we use a trusted third-party provider, Private AI, to support advanced anonymisation when AI processing is involved.

This layered approach helps ensure your data remains secure, private, and handled responsibly at all times.

Absolutely. We can provide access to a demo environment and even white-label it for your business channel.

To get started, we’ll put a mutual non-disclosure agreement (NDA) in place. Once that’s signed, you’ll receive access to a fully operational demo site, typically available as a 30-day free trial.

Our dedicated support team is here for you! We offer assistance via phone, email, and online chat to help you with any questions or issues you may encounter.

Yes, all the application data, outcome and re-configured rules are owned by the Insurer. The platform and base rules set is owned by Sm8rtHealth LLP.

Have more inquiries?

If you have additional questions, feel free to reach out to us anytime.

Experience the Future of Underwriting

Ready to see our innovative platform in action? Request a demo today and explore how our AI-driven underwriting simplifies the process while ensuring accuracy and speed.
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